Refund Policy

At DJABI, your satisfaction matters to us, and we always aim to support you in the best way possible.

If there is any issue with your order, please contact us within 48 hours of receiving it, and our team will be happy to assist.

Refunds or exchanges may be offered in the following cases:

• If the item arrives defective
• If the item received is incorrect

Items should be:

• Unworn and unused
• In their original condition

Special Cases

We understand that exceptional situations may happen.

In certain special cases, refund requests after the 48-hour period may still be considered. This depends on the situation being clearly explained to our team, and each case will be reviewed individually to find the best possible solution.

Please note:

• Refunds or exchanges are not applicable for change of mind
• Shipping fees are non-refundable

Once your request is reviewed and approved, our team will guide you through the process smoothly.